The Workbench
Notes from the engraver's bench.
How to sell personalized products on Shopify without chasing customers for their text: workflows, proofs and checklists.
No. 01
Policies · Reading time: 8 min
Can customers return personalized items? EU, UK, US rules
EU and UK: no 14-day return right for personalised goods, but you must say so before purchase. Faulty items still get fixed. Rules, Shopify setup, wording.
Read the article →Take the order notes off your desk.
Engravelly lets shoppers type, upload and preview their personalization on the product page.